Confirm the capsule before the cabinet
Send the capsule's outside diameter, shape, material and a physical sample when possible. Nominal capsule sizes can vary, and the dispenser should be tested with the capsule and product combination that will actually be used.
- Capsule outside diameter
- Filled capsule weight
- Roundness and closure style
- Approximate machine capacity
- Local capsule sourcing plan
Test dispensing, refill and jam recovery
Request an operation video using your target capsule size. The test should show multiple paid cycles, successful delivery, low-stock behavior, refill access and the operator's procedure for clearing a blockage without damaging the mechanism.
- Multiple-cycle dispensing test
- Product exit dimensions
- Refill door and working height
- Jam access and manual release
- Lock and key arrangement
Plan the installed location
Record the entrance width, lift dimensions, ceiling height, floor condition and service clearance. Large display cabinets may require separated packing or final assembly on site. Ask how the cabinet should be stabilized and follow applicable local installation requirements.
- Final cabinet dimensions
- Largest packed section
- Door and lift clearance
- Power outlet position
- Rear or side service space
Specify payment, graphics and export packing
Confirm the destination currency or token, supported payment interface and vend price settings. For branding, request a marked artwork template and approval image before production. The quote should also state packed dimensions, protection method and any assembly required after delivery.
- Coin, token or supported cashless interface
- Price-setting method
- Logo and color artwork files
- Wooden case or export packing method
- Installation guide and spare parts
Buyer questions
Frequently asked questions
Which capsule diameter should I use?
Use the diameter that fits your product and local supply chain, then have the exact machine tested with a physical sample. Do not rely only on a nominal capsule size.
Can a giant capsule vending machine use card or QR payment?
Payment options depend on the machine controller and local payment provider. Send the provider's interface details and request written compatibility confirmation before production.
Can I order one giant capsule machine as a sample?
Sample policy depends on the model and customization. Ask for the sample MOQ, branding limits, production time, packed size and freight estimate in the same quotation.