Measure the complete prize
Record maximum length, width, height and weight, including tags, packaging or capsule shells. Also note whether the prize is soft, rigid, smooth, irregular or weighted to one side.
- Maximum outside dimensions
- Weight range
- Surface and compression
- Center of gravity
- Tags, loops or loose parts
- Packaging variation
Compare the prize with the claw and playfield
Ask for claw open span, finger shape, lift capability, drop height, cabinet loading area and chute opening. A prize can fit inside the cabinet yet still be unsuitable for reliable pickup or delivery.
- Claw open and closed span
- Finger count and geometry
- Playfield depth
- Pickup and travel clearance
- Prize chute opening
- Anti-jam access
Test a representative prize mix
Send samples that represent the smallest, largest, lightest, heaviest and most difficult items. Run repeated pickup, travel and release tests with the intended fill level and record the approved mechanical and operator settings.
- Edge and center pickup
- Full and low inventory
- Prize near cabinet walls
- Chute entry and release
- Refill consistency
- Settings after power restart
Control changes during operation
New prizes should be tested before a full refill. Keep a simple prize record with size, cost, machine, settings and observed issues. Follow applicable local rules and maintain an understandable, fair player experience.
- Approved prize list
- Refill density
- Settings access control
- Jam and damage log
- Prize-change test
- Player information and local rules
Buyer questions
Frequently asked questions
What size plush fits a commercial claw machine?
There is no universal plush size. Compatibility depends on claw geometry, cabinet, chute, prize weight and settings. Test the actual prize sample with the chosen machine.
Can one claw machine use plush, capsules and boxes?
A machine may handle more than one prize type, but each type changes pickup and release behavior. Confirm the target mix and test representative samples.
What prize information should I send for a machine quote?
Send dimensions, weight, photos, packaging, expected refill quantity and physical samples when possible. Ask for claw, chute and operation-test evidence.