Collect destination details
Provide the destination country, city and postal code, plus whether you need delivery to a port, warehouse or final venue. The best route for a sample may be different from a full-container order.
- Destination and delivery point
- Sample, LCL or container quantity
- Required delivery window
Confirm packed measurements
Ask for packed dimensions and gross weight for each model. These figures affect freight quotations, warehouse handling and whether the package fits local doorways or elevators.
Review export packaging
Discuss protective film, foam, carton, wooden reinforcement and moisture protection according to the machine and route. Confirm whether any wooden material requires treatment or marking for the destination.
- Protection for glass, screens and controls
- Base reinforcement and lifting points
- Package labels and model identification
Plan receiving and installation
Before shipment, identify unloading equipment, doorway limitations, power access and the person responsible for setup. Request operating manuals, wiring information and a spare-parts list appropriate for the order.
Buyer questions
Frequently asked questions
Can the factory quote door-to-door shipping?
Available routes depend on the destination and order. Provide the full delivery location and quantity so port and door-delivery options can be compared.
What information is needed for a freight quote?
The model, quantity, packed dimensions, gross weight, destination and delivery term are the essential inputs.
Should I order spare parts with the machines?
Discuss high-wear and model-specific parts with the supplier. A planned spare-parts package can reduce downtime for remote venues.