Order acceptance

Arcade Machine Pre-Shipment Inspection Checklist

BUYER GUIDE

A pre-shipment inspection should prove that the finished machines match the approved quotation. The buyer needs model-level evidence—not a general factory video—before final payment and loading.

Prepared by LAISITER Buyer Resources8 min read

Match every unit to the approved order

Create an inspection sheet from the final quotation, artwork approval and configuration record. Identify each model, quantity, cabinet finish, language, voltage, plug and payment setup before functional testing begins.

  • Model name or code
  • Order quantity
  • Cabinet color and graphics
  • Voltage, frequency and plug
  • Payment hardware
  • Serial or unit identification

Test the complete player and operator cycle

The test should show power-on, payment acceptance, game start, controls, sound, lighting, win or score behavior, prize delivery where applicable, reset and operator settings. Repeat the functions most likely to fail under commercial use.

  • Cold start and restart
  • Coin, token or approved cashless input
  • Controls and sensors
  • Display, audio and lighting
  • Prize, ticket or score output
  • Door switches and operator menu

Inspect cabinet, service access and accessories

Check glass or acrylic, doors, locks, wheels, feet, fasteners, labels and cable routing. Open every service area and verify that manuals, keys, power cables and agreed spare parts are packed and labeled for the correct model.

  • Surface and panel condition
  • Door alignment and locks
  • Internal wiring and connectors
  • Ventilation openings
  • Keys and included accessories
  • Spare-parts labels

Record packing and loading evidence

Photograph the machine before wrapping, during protection and after the package is closed. Record package count, markings, packed dimensions and gross weight. Loading photos should make it possible to connect each package to the packing list.

  • Final machine photos
  • Corner and screen protection
  • Moisture and movement protection
  • Package marks and count
  • Packed size and gross weight
  • Container or truck loading photos

Buyer questions

Frequently asked questions

Can a factory operation video replace an inspection?

A general video cannot confirm your order. Evidence should show the exact model, configuration, quantity and package linked to your purchase.

Should every arcade machine be powered on before shipping?

Define the sampling or full-inspection requirement in the purchase agreement. Critical functions and customized configurations should be verified before shipment.

What should appear in an arcade machine inspection report?

Include order identity, test items, results, photos or videos, defects, corrective action, reinspection status, package data and approval responsibility.

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